Contact information

For more help, please feel free to contact us. We will reply to you within 24 hours on working days. We appreciate your kind patience and understanding.

 

CONTACT INFORMATION

Support Email:  newride@163.com
Service Time: 9:30 a.m. - 6:30 p.m. (Beijing time, China) (holidays and weekends excluded ).

We respond to most emails within one business day, but if you don't get a response from us, please check your spam bin.